Shipping policy

Shipping Policy

Thank you for shopping with Baby Tarth.

Order Processing

Orders are typically processed within 2–5 business days after your order is placed. Business days do not include weekends or holidays.

During launches, sales, holidays, or periods of high order volume, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your delivery location and selected shipping method.

Estimated delivery times begin once your order has been shipped and do not include order processing time.

Please note that delivery estimates are not guaranteed. Carrier delays, severe weather, holidays, customs processing, and other circumstances outside of Baby Tarth’s control may affect delivery times.

Tracking

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered processing or has shipped.

Baby Tarth is not responsible for packages delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is handled by the carrier.

If your tracking shows that your package has been delivered but you cannot locate it, we recommend:

  1. Checking around your property and with household members or neighbors.
  2. Allowing an additional 24–48 hours, as some carriers mark packages as delivered before final delivery.
  3. Contacting the shipping carrier directly using your tracking number.

If you are still unable to locate your package, please contact us and we will do our best to assist.

Returned Packages

If a package is returned to Baby Tarth due to an incorrect address, failed delivery attempt, refusal, or failure to collect the package, additional shipping charges may apply if the customer requests reshipment.

Original shipping charges are non-refundable.

International Orders

International customers are responsible for any applicable customs duties, import taxes, VAT, or brokerage fees charged by the destination country.

These fees are not included in the product price or shipping cost unless otherwise stated at checkout.

Baby Tarth is not responsible for delays caused by customs clearance.

Contact Us

If you have any questions regarding your order or shipping, please contact us through our customer service email.

Baby Tarth